07786258404 erica@livebe.net

Privacy Policy

How we collect, use and store your data.

Introduction

Live.Be respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we look after your data and how the law protects you.

Important information

Purpose of this privacy policy

This privacy policy aims to give you information on how Live.Be collects and processes your personal data.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Controller

Erica Stross is the controller and responsible for your personal data (collectively referred to as “Live.Be”, “we”, “us” or “our” in this privacy policy).

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.

Contact details

If you have any questions about this privacy policy or our privacy practices, please me in the following ways:

Data Protection Officer: Erica Stross
Company Name: Live.Be
Email address: erica@livebe.net
Postal address: Erica Stross, 14 Alvescott, Swindon SN3 1BL
Telephone number: 07786 258404

You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact the DPO (Erica Stross) in the first instance.

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on 29th July 2024.

The personal data we hold about you must be accurate and current. Please keep us informed if your personal data changes during your relationship with us.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes email address and telephone numbers.
  • Financial Data includes your bank details.
  • Special Categories of Personal Data information revealing racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership, physical or mental health conditions, sexual life, sexual orientation.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data includes information about how you use our services.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

If you fail to provide personal data

Where we need to collect personal data by law, or for the purposes of supporting you, and you fail to provide that data when requested, we may not be able to support you through our services.

How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • use our website;
  • apply for our support;
  • sign up for our newsletter;
  • contact us about or to book a place at one of our training sessions or events;
  • attend one of our events;
  • work with us on a project; and
  • give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
  • Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below.
  • Technical Data from the following parties:
    • analytics providers such as Google® based outside the UK;
    • marketing services providers such as Mailchimp® who are based outside the UK;
    • search information providers such as Google® based within and outside of the UK.
  • Identity and Contact Data from publicly available sources such as the Electoral Register based inside the UK.
  • Financial Data your bank or other financial institutions where you have an account or other relationship.

 

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to provide you with support services.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

 

Your Data Protection Rights

You have the right to request a copy of all the information we hold about you and to ask us to correct any inaccurate personal information concerning you. We may in some circumstances need to check that what you have told us is accurate and require a form of identification.

We will respect your rights to:

  • Access your information.
  • Ask us to delete your information.
  • Stop or restrict us from processing your information.
  • Seek rectification, correction, or updates to your information.
  • Withdraw your consent at any time (to the extent we base processing on consent)
  • Remain free from discrimination for exercising your rights as described above.

We will always endeavour to fulfill your requests. However, we may not be able to do so immediately if we have a lawful reason or a legal or contractual obligation to retain the information or continue the processing. We will notify you if this is the case.

 

Our website

Our website address is https://livebe.net

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.